Positive Health Safety Limited is committed to preserving the privacy of all visitors to positivehands.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on positivehands.co.uk you may be asked to provide certain information about yourself via an on-line registration form. You may also be asked for additional details during the ordering process, such as credit or debit card information to allow us to complete your orders.
During the registration and ordering processes you may be asked for some or all of the following information: First Name, Surname, Initials, Title, Company Name, Company Address, Postcode, Country, Telephone, Fax, E-Mail, Username, Password, Memorable Date (for password changes), Job Title and Job Function. The information we request will be the minimum amount required for us to successfully complete your order. You may also need to give us details of any alternate delivery or invoice addresses which differ from your usual company address. Space is provided for these extra details during registration and as part of the ordering procedure.
We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented as part of the registration process, we will send you details of relevant news and promotions via e-mail. This information is collected on an 'Opt In' basis to ensure that you only receive the news, promotions and emails that you ask for. The only exceptions to this are e-mail's that will be generated during the transactional process i.e. order confirmations, delivery information etc. We may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
The information you provide is used solely by Positivehands Limited. Positivehands Limited will not share the information you provide with any outside organisations. Positivehands Limited is registered under the Data Protection Act 1984, registration number D0366111.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff working outside the UK and third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
If you would like to change your details in the future, log into the site as normal and select the 'my account' button from the main navigation bar and then choose the 'My Details' option from the menu.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to The Company Secretary, Positive Health and Safety, 218 Gazette Buildings, 168 Corporation St, Birmingham, B4 6TF. Telephone 0121 212 2020.
