Security Policy

Security is of the utmost importance to Positivehands and for that reason we are making every effort to provide a site that ensures secure online ordering and payment processing.

When you submit financial information such as credit card details we collect that information using a VeriSign certified, secure-server page using industry-standard SSL (secure socket layer) encryption.

To check our security certificate is valid you can either click on the VeriSign logo on the credit card details page or the gold padlock at the bottom of the browser window.

Your positivehands.co.uk account information and personal profile are protected by your username and password so that only you have access to them. You can update your personal profile by logging into the positivehands.co.uk site and then selecting the 'my account' button from the main navigation bar and then choosing 'My Details' from the menu.

We strongly advise that you do not let other people become aware of your username and password, to ensure that unauthorised users cannot gain access to your personal profile and account information. We also recommend that you close your browser window when you have completed using the positivehands.co.uk site. This ensures that unauthorised users cannot access your personal profile, account information or order goods using your details if you share a computer or are using a computer in a public place.

If you share a computer with other users and they wish to use positivehands.co.uk, we recommend that each user that has access to the PC registers separately with us. This will ensure that the details of the users of the shared PC are kept secure from each other and will prevent unauthorised transactions or unauthorised viewing of personal and account information.

Disclaimer

Although positivehands.co.uk place the utmost importance on protecting information transmitted via the positivehands.co.uk site and will take security precautions to protect all information, positivehands.co.uk cannot guarantee that any electronic transfer of information or transaction is totally secure. positivehands.co.uk will take measures to secure and protect all customer information from loss, abuse, misuse, and alteration. Your adherence to the security suggestions made in this security policy will assist us greatly with this.

Contact Positive Health and Safety.

Should you require assistance with any aspect of the positivehands.co.uk site then contact us on 0121 212 2020 so that we may resolve any issues that you may have with our web team.